Student Resource Sheet

Signposting students to available resources at the College and Students ’ Union is part of your role as a Course Rep. The Students ’ Union provides this sheet to aid Course Reps in signposting students to relevant resources to meet their needs.

Birkbeck College Student Resources

Applications, Admissions and Enrolment

For any questions about the applications and admissions process at Birkbeck.

Email: studentadvice@bbk.ac.uk

Phone: (0)20 3907 0700

Website: https://www.bbk.ac.uk/student-services/student-advice-service

Chaplaincy Care

This service provides Birkbeck students with religious or philosophical worldviews who are seeking support in the practice of their faith.

Email: chaplaincy@bbk.ac.uk

Phone: (0)20 7862 8000

Website: https://london.ac.uk/ways-study/study-campus-london/student-services-and-support/chaplaincy

Counselling

For any questions regarding Birkbeck’s free, confidential counselling service which includes an assessment and up to five further counselling sessions.

Email: counselling-services@bbk.ac.uk

Phone: (0)20 3907 0700

Website: https://www.bbk.ac.uk/student-services/counselling-service

Disability and Dyslexia Services

For disability and dyslexia support services, including both in person and remote appointments.

Email: disability@bbk.ac.uk

Phone: (0)20 3907 0700

Website: https://www.bbk.ac.uk/student-services/disability-service

Financial Support

For in-depth guidance on financial support available to Birkbeck students including flexible payment options and government funding.

Email: studentadvice@bbk.ac.uk

Phone: (0)20 3907 0700

Website: https://www.bbk.ac.uk/student-services/financial-support

Financial Support for Childcare

For any questions about eligibility for financial support for childcare from Birkbeck or the Government.

Email: studentadvice@bbk.ac.uk

Phone: (0)20 3907 0700

Website: https://www.bbk.ac.uk/student-services/childcare-services/financial-support-for-childcare

Graduation

For any questions about graduation.

Email: graduation@bbk.ac.uk

Phone: (0)20 3907 0700

Website: https://www.bbk.ac.uk/student-services/bbk-graduation

Healthcare Registration

If you need to register with a GP Surgery, go to the NHS website here: https://www.nhs.uk/nhs-services/gps/how-to-register-with-a-gp-surgery/

International Student Administration

For advice and support to international students interested in or currently studying at Birkbeck, including choosing courses, applications, enrolment, and visas.

Email: isa@bbk.ac.uk

Phone: (0)20 3926 3100

Website: https://www.bbk.ac.uk/international/contact-us

IT Services

For support in using Birkbeck’s online services such as Moodle, MyBirkbeck, email, and remote access.

Phone: (0)20 3926 3456

ASK: Submit an ASK Query here: https://cis.bbk.ac.uk/apex/a02u/f?p=239:90:0::NO:90

Library Services

For any questions regarding Birkbeck Library services, facilities, and resources.

Email: library-help@bbk.ac.uk

Phone: (0)20 3926 1400

Website: https://www.bbk.ac.uk/library/contact-us

Mental Health Advisory Services

The first point of contact for all Birkbeck students seeking support for short-or long-term mental health difficulties.

Email: mentalhealth@bbk.ac.uk

Phone: (0)20 3907 0700

Website: https://www.bbk.ac.uk/student-services/mental-health-advisory-service

Safeguarding

If you are concerned about the wellbeing of a student or staff member at Birkbeck.

Email: safeguarding@bbk.ac.uk

Phone: (0)20 3907 0700

Website: http://www7.bbk.ac.uk/registry/for-staff/student-safeguarding

Student Accommodation

For any questions about student accommodation provided by Birkbeck College.

Website: https://www.bbk.ac.uk/student-services/accommodation

Student Orientation

For any questions about student orientation and beginning your studies at Birkbeck.

Email: studentcommunications@bbk.ac.uk

Website: https://www.bbk.ac.uk/student-services/orientation

Student Status

For information about your student status while studying at Birkbeck, such as: taking a break from study, withdrawing from a course, award certificates, and transcripts.

Website: https://www.bbk.ac.uk/student-services/student-status

ASK: For any questions about student status, submit an ASK query here: https://cis.bbk.ac.uk/apex/a02u/f? p=239:90:0::NO:90

Study Skills

For online or in person study skills support and guidance such as workshops, guides, and tutors.

Email: studentadvice@bbk.ac.uk

Website: https://www.bbk.ac.uk/student-services/learning-development

ASK: For questions about study skills support, submit an ASK query here: https://cis.bbk.ac.uk/apex/a02u/f? p=239:90:0::NO:90

Students' Union Student Resources

Students’ Union Office

Phone: (0)20 3926 3010

Students’ Union Advice Team

The Students’ Advice Team is here to aid students with any issues that arise in connection to their studies. If a student needs help with an issue such as mitigating circumstances, appeals, complaints, and counselling, the Advice Service is an essential resource for receiving support and guidance.

Email: su-advice@bbk.ac.uk.

Website: https://www.birkbeckunion.org/bbksu-advice

Students’ Union Activities Team

If you have any questions about organising and running an event or setting up a student club or society.

Email: su-activities@bbk.ac.uk

Students’ Union Communications Team

If you are interested in running a campaign, the Campaigns and Communications Team is here to assist you.

Email: studentsunion@bbk.ac.uk

Students’ Union Student Voice Team

The Students’ Voice Team is here to ensure students’ voices are represented at Birkbeck. If you have any questions about elections, Student Council, becoming a Course Rep, or information about student representation, the Students’ Voice Team is here to provide guidance and support.

Email: su-voice@bbk.ac.uk

Website: https://www.birkbeckunion.org/student-voice

Students' Union Leader Team

Officers are here to represent students at Birkbeck. Each year, Officers are elected based on a manifesto of priorities they plan to deliver while they are in office. Here are the current Officers at the Students’ Union: